As of: July 2022 

1. General information

Thank you for visiting our platform and for your interest in the services offered by Schrack Seconet AG. Protecting your personal data is of particular concern to us. That is why we process your data exclusively on the basis of the legal regulations (GDPR, Telecommunications Act (TKG) 2003). In this Privacy Policy, we inform you about the most important aspects of data processing on our website as well as your rights.

 

2. What is personal data?

Personal data means any information relating to an identified or identifiable natural person (what’s known as a "data subject”).

 

3. What data is collected from visitors and users of our platform and how is it processed?

When you visit our platform, a browser session is created. Every page you visit is stored in the local session memory (= local storage) with the aim of providing you with better and more targeted advice. As soon as you send an enquiry using the contact form, the pages you have visited are suggested as areas of interest. After you leave the page, the local memory and therefore the data is deleted. 
The following personal data is requested for the enquiry form:

• Name
• Company
• Address
• Email address
• Phone number

Areas of interest are automatically derived from the locally saved pages you have visited, which you can edit yourself before sending the contact form (for example you can deselect irrelevant topics or all topics). When the form is sent, the data entered in the contact form and the areas of interest selected by you are then sent to a server in the company group and stored there in a database. The personal data entered, including the selected areas of interest, will then be forwarded internally to the responsible contact person for who is responsible for replying to you.

Access data when using our platform

When you visit our platform, your browser sends technically required data, which is automatically logged by our webserver (server log/log file). The webserver is operated by a hoster in the European Union on our behalf. The data which is logged primarily includes:

• the browser identification;
• the date and time of access to our platform;
• the IP address the page was sent to;
• the address of the website you were on before visiting our website and
• the pages you have visited on our website.

We use the server log exclusively to ensure that the webserver works properly (troubleshooting, clarification of misuse, defence against attempted attacks). Only the hoster has access to the server log and they do not have the right to access it without a specific reason.

Contact us

If you contact us using the form on the platform, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in the event of follow-up questions. We will not forward this data without your consent.

 

4. Why do we collect and process your data?

The personal data collected for using our platform, including the selected areas of interest, allow us to provide you with better advice when purchasing our products.
Your personal data will only be further processed if you provide your consent.

 

5. Will your data be forwarded to third parties?

The data will not be forwarded to third parties. The webserver is operated by a hoster in the European Union on our behalf.

 

6. How secure is your data with us?

We do our best to ensure that your visit to our platform is secure. That is why the security measures on our IT systems is as up-to-date as possible. 

 

7. Changes to the Privacy Policy

It may be necessary to make changes to this Privacy Policy from time to time, for example due to the further development of our platform or due to changes to the law. We therefore reserve the right to make changes to this Privacy Policy at any time. For this reason, we recommend that you read this Privacy Policy regularly.

 

8. What rights do you have as a data subject?

In principle, you have the right to information, rectification, erasure, restriction, data portability, revocation and objection. In order to prevent misuse, we reserve the right to only answer self-disclosures in writing and, if necessary, to request proof of identity (copy of passport or identity card) of the person concerned.
If you have provided us with your consent to use your data (e.g. via the contact form), you can revoke this at any time. This means your data will be deleted, provided that there are no legal reasons preventing this. In this case, we will block your data so that it can only be used for the legally required purposes.
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

 

You can reach us at the following contact details:
Schrack Seconet AG
Eibesbrunnergasse 18
1120 Vienna
Telephone number: +43 50 857
E-mail address: office@schrack-seconet.com

You can reach our Data Protection Coordination Office at:
Schrack Seconet AG
zH Data Protection Coordination Office
Eibesbrunnergasse 18
1120 Vienna
Telephone number: +43 50 857
E-mail address: datenschutz@schrack-seconet.com