The incident manager is an extension that allows you to optimise how incidents are recorded and documented (video and audio). It provides an overview of all incidents in your company and makes reporting less time-consuming – whether for internal or external use.
If an incident occurs, you will often be expected to provide evidence with relevant information to prove the incident for either internal or external investigations.
Although video footage is often the best form of evidence, checking the incident on video can be time consuming, especially if a facility has multiple cameras recording around the clock. You also have to memorise and manually add the exact information that supports the video, which can be tedious and time-consuming.
Create watertight reports with all information
If incident reporting is not handled properly, it can jeopardise operations and lead to liability claims. Identifying and tracking incidents is often a manual process that is tedious and time-consuming. And creating reports that are even meaningful is becoming a major challenge.
You can use the incident manager to record incidents as they happen or to retrieve footage from previously recorded videos. The recording sequence can be started with just one click. This gives the operator time to concentrate on other measures, such as informing staff so that they act in accordance with the protocol.
The incident manager helps you keep overview of the incidents in the monitored areas and understand them. This allows you to take measures to prevent similar incidents from happening in the future.